Frequently Asked Questions

For kayak rentals and tours, comfortable clothing that you are ok getting wet is ideal. Many people opt for shorts and a t-shirt that are quick dry. For cooler temperatures, dress in layers that protect from wind or moisture. Tennis shoes, water shoes, or other shoes that will stay on your feet are preferred over flip flops. For SUP rentals and tours, you may wish to have water shoes or Teva style sandals that strap on your feet or even old tennis shoes or crocs. Flip flops can be slippery and can cause injury. We strongly recommend wearing shoes as there are some oyster beds in the area. Most people opt for either a bathing suit, or shorts and a t-shirt. Hat, bottled water or gatorade, sunscreen and sunglasses are also recommended. Bottled water can be purchased at our neighbor, Mt. Pleasant Seafood. We offer hats, visors, sunscreen and small drybags for purchase at our location.

Yes. Children must be at least 4 to get on the water, and at least 14 to be in a kayak or on a SUP by themselves. An adult must be present with teenagers under the age of 18. It is also advisable to bring a snack for children.

If you are going on a tour, plan to arrive 15-20 minutes before your scheduled tour time.

For a tour, a reservation is essential, preferably at least 24 hours in advance. We will allow some walk ups for tours if there is room. Time is needed to prepare boats, so only if there is time to do so, can you walk up and join a tour. For a rental, it is advised but not a necessity. Please be aware that we frequently run out of SUPs and kayaks during the busy summer months so calling ahead or booking online will guarantee your reservation.

Most parking is paid parking. You will need a phone to pay via text/mobile website. A few free spots may be available along Shrimp Boat lane parrallel, facing the marsh or facing Coleman blvd. These spots do not have signs in front of them.

Nature Adventures has a 24 hour cancellation policy. If you cancel your tour or rental 24 hours in advance there will be no cancellation fee charged and you will be refunded the full amount. Special events and groups have a different cancellation policy.

Cancellation of tours/rentals within 24 hours, you will be charged the full amount of your trip. Keeping our tours small and our guides on call, other clients were prevented from booking and the guide scheduled was impacted.

Inclement weather cancellations will be determined by Nature Adventures when winds are too high and/or there is heavy rain/lightening. You will not be charged a cancellation fee and will be refunded the full amount if you are unable to move to a different date and time.

For your convenience, we accept a variety of payment options: Cash • Visa • MasterCard • Discover • American Express • Traveler's checks

If it’s light rain, your tour can still go out. If there is lightning or high winds, no customers will be allowed on the water. We will call you before the tour to let you know if we must cancel. It can be rainy in one part of Charleston and still be beautiful weather at your tour location; if it is raining where you are, that does not necessarily mean your tour will be cancelled. Dolphins love light rain and sometimes tours can be very interesting watching them play in it.

If it’s a tour, no animals may go out. For rentals, dogs are welcome. We highly advise a life vest for your four legged friend. If you are going on a SUP, please bring a beach towel to put on the board so the dog’s nails do not tear the padding.

There is an $8 switching fee per person. We’ve had families of 4 walk up and rent 1 paddleboard. Meaning the paddleboard would be $30 for 3 hours and an additional $8 per person X 3 = $54 for all 4.

You will want to stop and use the facilities on your way there. There are no restrooms at the site where we launch the kayaks. It is a wilderness area, so primitive restroom use only in the woods!

Of course! We will give you detailed instructions of how to safely paddle and maneuver in the water. We will also show you a map of the Shem creek area if you are renting in that location. Our guides will help you in and out of the water as well.

If you had a great time, 15-25% is customary for tours. Rental staff (the guides getting you on and off the water) also appreciate a small gratuity. If you didn’t have a great time, please let management know why.

We suggest you lock valuables in your car, and we are happy to hold keys for you. If you want to take your cell phone on the water with you, you may wish to bring a dry bag or we have them available for sale on location.